Customer Support Administrator

NOTE: Due to the number of applications for this role, CVs received after 12:00 23/11/2009 will not be considered unless the role cannot be filled from earlier applications.

Salary: £20-27.5k depending on qualifications/experience

Reporting To: Customer Support Manager

Location: Office based, CAMBS.

Viridian has a requirement for someone to join our Customer Support team managing the supply of solar equipment to customers around the UK and overseas.

Responsibilities

• Receive orders
• Confirm order against quotation with sales team
• Enter order into accounting software
• Produce order acknowledgement
• Produce pro-forma invoice
• Liaise with site managers to plan delivery schedule
• Liaise with Production Manager to help plan production
• Confirm deliveries with site managers
• Issue packing lists to production
• Organise delivery with shipping company
• Issue delivery notes
• Inform site manager of shipment

Attributes

• Adaptable
• Self-starting, shows initiative
• Knowledge of SAGE 200 an advantage
• Organised, accurate
• Good communicator – verbal and written word.
• Robust – able to deal with demanding customers at building sites
• Numerate, good with spreadsheets
• Approachable, sociable.

If you’d like the opportunity to grow with us, a competitive salary and a working environment with a real buzz, then please send your CV to…

Stuart Elmes , Viridian Solar, Stirling Way, Papworth, CAMBS, CB23 3GY